Skip to main content

​
Storefront Terms of Sale Template

This is a template, not legal advice. You must customize all [BRACKETED] placeholders with your own business information before using it. We strongly recommend having a legal professional review the final version for your jurisdiction.
How to use this template:
  1. Copy the text below
  2. Replace all [BRACKETED] placeholders with your information
  3. Remove any optional sections that don’t apply to your business
  4. Have a legal professional review the final version
  5. Host it on your storefront (e.g., at /terms-of-sale)

​
Terms of Sale

Effective Date: [DATE] These Terms of Sale (“Terms”) govern all purchases made from [YOUR STORE NAME] (“we”, “us”, or “our”). By placing an order, you agree to these Terms.

​
1. About Us

Business name[YOUR LEGAL BUSINESS NAME]
Representative[NAME]
Address[YOUR BUSINESS ADDRESS]
Email[YOUR EMAIL]
Phone[YOUR PHONE]
Company Registration: [YOUR REGISTRATION NUMBER]

​
2. Products & Pricing

  • All product descriptions and images are as accurate as possible, but minor variations may occur
  • Prices are displayed in [YOUR CURRENCY/CURRENCIES] and include [/ do not include] applicable taxes
  • We reserve the right to modify prices at any time; changes do not affect orders already confirmed
  • Product availability is subject to stock levels and may change without notice

​
3. Ordering Process

  1. Add to cart — Select products and add them to your cart
  2. Checkout — Provide shipping and billing information
  3. Payment — Complete payment through our secure payment processor
  4. Confirmation — Receive an order confirmation via email
A binding contract is formed when you receive the order confirmation email. We reserve the right to reject or cancel orders in cases of pricing errors, suspected fraud, or stock unavailability.

​
4. Payment

Accepted payment methods: [LIST YOUR ACCEPTED PAYMENT METHODS]
  • Payment is processed at the time of order through [Stripe / TossPayments / YOUR PROVIDER]
  • Your payment card information is handled directly by our payment processor and is never stored by us
  • If payment fails, your order will not be processed and you will be notified
All prices are in [CURRENCY]. For international orders, your bank may apply currency conversion fees.

​
5. Shipping & Delivery

Shipping methods[LIST YOUR SHIPPING OPTIONS]
Processing time[1-3 BUSINESS DAYS]
Domestic delivery[3-7 BUSINESS DAYS]
International delivery[7-21 BUSINESS DAYS] (if applicable)
Shipping cost[FREE OVER $X / FLAT RATE / CALCULATED AT CHECKOUT]
  • Estimated delivery times are not guaranteed and may vary due to carrier delays
  • Risk of loss transfers to you upon delivery to the carrier
  • We will provide tracking information via email once your order ships
For international orders:
  • Additional customs duties and import taxes may apply and are the responsibility of the buyer
  • We are not responsible for delays caused by customs processing
  • Certain products may not be available for international shipping

​
6. Returns & Refunds

Return window: [14/30] days from deliveryConditions for return:
  • Items must be unused and in original packaging
  • You must contact us at [YOUR EMAIL] to initiate a return
  • Return shipping costs are [YOUR POLICY: paid by customer / paid by us / free]
Refund processing:
  • Refunds are issued to your original payment method
  • Processing time: [5-10] business days after we receive the returned item
Non-returnable items:
  • [LIST NON-RETURNABLE ITEMS, e.g., perishable goods, personalized items, digital downloads]

​
7. Warranty & Defective Products

  • All products carry the manufacturer’s warranty, if applicable
  • If you receive a defective or damaged product, contact us within [48 HOURS / 7 DAYS] of delivery
  • We will replace the product or issue a full refund, including return shipping costs

​
8. Limitation of Liability

To the maximum extent permitted by law:
  • Our total liability for any claim related to a purchase shall not exceed the price you paid for that product
  • We are not liable for indirect, incidental, or consequential damages
  • These limitations do not apply to damages caused by our intentional misconduct or gross negligence

​
9. Governing Law & Disputes

These Terms are governed by the laws of [YOUR JURISDICTION]. Any disputes shall be resolved through:
  1. Good faith negotiation
  2. If unresolved, the courts of [YOUR JURISDICTION] shall have exclusive jurisdiction

​
10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued purchases after the effective date constitute acceptance of the updated Terms.

​
11. Contact Us

For questions about an order, return, or these Terms:
  • Email: [YOUR EMAIL]
  • Phone: [YOUR PHONE]
  • Address: [YOUR ADDRESS]
  • Customer service hours: [YOUR HOURS]